See "Checking the Communication Log. Delete unnecessary files and files with errors to make more memory available. An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed. Check that the power plug is firmly inserted into the power outlet, and that it is not in a state where the power can easily be turned OFF. Try processing the job again, if necessary. The job could not be executed when you tried to print a large number of pages on the printer, due to insufficient resources.
Reduce the number of pages to print, or execute the job again when there are no other reserved print jobs. When sending print data to the machine from a computer, the job could not be executed because it was cancelled from the printer driver. See "Communication Environment Setup. Perform printing again when all the jobs are complete.
If you still cannot perform printing, check the sent data. See "Restricting the Reception of Device Information. Device information could not be delivered because it included a language that cannot be handled by the destination client machine.
The job was cancelled because the hard disk region for saving temporary data became full. An original was not scanned properly, or the orientation of the original was incorrect.
Confirm the PDLs supported by the machine with your System Manager, and use the appropriate printer driver. Change the print data resolution or other print settings, and perform printing again. The maximum number of sheets that can be saddle stitched was exceeded when printing.
An attempt was made to execute a function requiring the hard disk, without the hard disk attached. Check whether the hard disk is attached. If the hard disk is not attached, attach the hard disk and execute the same function again. If the hard disk is not attached, cancel the settings for functions requiring the hard disk. The maximum number of secure print jobs that can be received at the same time was exceeded.
Execute or erase secure print jobs stored in the machine, and perform the operation again. Check the proxy settings. Received a response from the destination stating that the server encountered an unexpected condition that prevented it from executing the request when sending with WebDAV received HTTP Error Internal Server Error. The original cannot be scanned or printed because it is embedded with job restriction information.
The e-mail message or I-fax has been successfully sent, but reception may be incomplete because the transmission was relayed via multiple servers. See "Checking and Cancelling Receive Jobs. Check the path length and access privileges of the server, and whether the file or folder is in use. Set the Different Size Originals mode, and then try scanning again. Cause 2. Communication took longer than the preset time 64 minutes , causing an error. Remedy 1. Remedy 2.
The recipient did not answer within 35 seconds. Confirm that the recipient's machine is able to communicate, and then try again. The receiving machine is not a G3 fax. Check the type of machine used by the recipient. There is no paper. The paper drawer is not correctly inserted into the machine.
The document that you are sending is not placed correctly. Ask the recipient to load paper into their fax machine. The recipient's machine did not respond when your machine redialed.
Cause 3. Re-enter the group destination, and try sending again. Transmission via fax driver is not allowed. Data that contains more than 1, pages was received. Scan the original and perform sending again. When resending the document, select the Direct Sending mode. Cause 4. Remedy 3. A subaddress is not set in the recipient's machine. A password is not set in the recipient's machine.
The job was cancelled. Perform the job again. The document could not be sent because there was insufficient memory available. If this problem occurs frequently, contact your local authorized Canon dealer.
Change the filename to the correct filename. Change the filename and save the file again. Writing failed because the write protect switch of the memory media was enabled. Disable the write protect switch of the memory media. Writing failed due to one of the following possible causes: Memory media was removed while the file was being written to it. The Advanced Space was deleted while the file was being written to it. The size of the file exceeded the upper limit. Change the destination to save the file.
Storing cannot be performed because there are too many jobs waiting to be stored. Perform the operation again when the other jobs are complete. The files are already locked by the other operations. Wait a while, and perform the operation again. The document could not be sent because the memory is full. Wait a few moments, and then try again after the other send jobs are complete. The memory for the image data is full. An error occurred when reading address information from the Address Book.
The operation could not be performed because a service call message is displayed. SSL communication is performed via a proxy. The IP address is not set.
Check the client machine and network. Check the destination settings. Contact your System Manager. Update the certificate, or use a certificate which has not expired. Check the settings for the WebDAV server.
Check the proxy server, if you are communicating via a proxy server. Make sure that the SSL server certificate is not a self-signed certificate. The setting for the Remote Fax Server Address is incorrect. The Remote Fax Server has not been started. Check the Remote Fax Server. Check that the DNS server is functioning normally. Cause 5. Unable to match the specified folder path when sending data to a file server.
Check the destination. Change the user name or password. Check the e-mail or I-fax address. You do not have access privileges for the specified directory. The POP server returned an error during the connection. A timeout error occurred on the server while connecting to the POP server.
An error occurred during transmission with the cascade copy printer. The received data is not in a printable file format. Ask the sender to change the file format and resend the data. You have received data that cannot be processed MIME information is incorrect.
Check the settings, and ask the sender to resend the data. You have received data that cannot be processed TIFF analysis error. You have received data that cannot be processed image data cannot be decoded.
Cannot connect to the cascade copy printer. You have received HTML data. Ask the sender to use a file format other than HTML, and then resend the data. Check the I-fax address or destination setting. Check the status of the mail server, DNS server, and network. Check the status of the mail server and DNS server.
The maximum number of text lines for receiving an I-fax has been exceeded. The user name or password specified in Communication Settings is incorrect. Add the same encryption algorithm as the mail server in the mail server settings. There is insufficient memory remaining in the system. The memory for image data is full. Perform the operation again.
The maximum received data size was exceeded when processing the received data. Contact your local authorized Canon dealer. Data reception timed out or the job was cancelled on the host. Check the network status, and perform printing again.
A problem occurred in the print data. Change the print data or print settings, and perform printing again. A compression error occurred with the image data. A paper jam occurred during printing. Perform printing again. Transparencies not made for the machine were used. Perform printing again using transparencies made for the machine. A print job was sent using a PDL that is not supported by the machine. An unsupported combination of functions was specified.
An error occurred while processing the print data or image data. Data not guaranteed to be compatible was printed. Check the settings, and then try the operation again.
The functions related to job execution are restricted. Check the user name and password for the destination. Check the security settings of the WebDAV server. Wait a few moments, and then try again. Premium 4K optical quality lenses for high-end broadcasting and unrivalled performance.
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